Everything you need to know

We format a wide range of digital content including business documents (reports, proposals, manuals), social media posts (Instagram, LinkedIn, Twitter/X, Facebook), resumes, presentations, newsletters, and data reports. If your content needs professional formatting, we can help.

It's simple: choose a plan that fits your project, fill out a brief describing your needs, upload any files, and complete payment. Our team reviews your project and reaches out within 24 hours to get started. We'll deliver your formatted content within the timeframe specified in your plan.

We accept most common file formats including DOC, DOCX, PDF, TXT, RTF, XLSX, PPTX, Google Docs/Sheets/Slides links, and plain text. For social media content, you can submit text directly through the project brief form.

Delivery times vary by plan. Our Starter plan includes 48-hour delivery, while our Enterprise plan offers same-day rush options. Most projects are completed within 24-48 hours. We'll confirm the exact timeline when we review your project.

Yes! Revision rounds are included in every plan. The Starter plan includes one round, Essential includes two, and our Professional plan and above include unlimited revisions. We want to make sure you're completely satisfied with the result.

All our plans are one-time payments per project. There are no subscriptions or recurring charges. You pay once, we format your content, and the project is complete. You can purchase a new plan anytime you have another project.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover) through our secure payment processor, Authorize.net. All transactions are encrypted and secure.

Your satisfaction is our priority. If the formatting doesn't meet your expectations, we'll work with you through the revision process. If we're unable to meet your requirements after the included revision rounds, we offer a partial or full refund depending on the situation.

Yes! Our Agency ($99.00) and Enterprise ($129.00) plans are designed for high-volume projects and agencies managing multiple clients. These plans include white-label delivery, bulk processing, and dedicated support. Contact us if you need a custom arrangement.

Absolutely. We take confidentiality seriously. All uploaded files and content are stored securely, accessible only to the team working on your project. We never share, reuse, or publicly display your content without explicit permission.